PAYMENT We accept Visa, Master Card, Discover & American Express. Payments can also be made by check, money order & certified check. Payment made by check will delay shipping by 15 business days. All payments must be in US Dollars (USD). International Payments in US currency can be made by credit card, wire transfer or money order. We verify credit card holders name and billing address prior to processing. If, for whatever reason we are unable to verify the credit card holders name & billing address, Italian auto parts will not accept the order. In addition, credit cards are accepted only from our approved country list. For a list of approved countries, mail you request to us at Italian auto parts, PO Box 515, West Linn, OR 97068 USA.
PRICE CHANGES Prices listed in both our catalog and web site on-line catalog are subject to change without notice.
SHIPPING AND HANDLING We package your order with care and send it through an inspection process to verify address, condition, contents and destination paperwork. The majority of our packages go out via FedEx ground, Priority Mail, Parcel Post or Parcel Post Air for customers located outside the USA. If you need faster service, we offer 2 day and 3 day domestic service. Overnight Express is available for existing customers only at additional charges.
INTERNATIONAL CUSTOMERS Customers outside the United States are responsible for all duty, taxes, fees and other related charges which apply to the country in which merchandise is being shipped. Parcels shipped to locations outside the USA will be charged Handling and Insurance. See H&I chart listed on our web site on-line order form.
TERMS OF SALE It is thoroughly understood and agreed that the title of the items sold shall remain in the name of Italian auto parts until the full amount is paid. Purchaser agrees that if collection is required by suit or other means, Italian auto parts shall be entitled to receive reasonable attorney’s fees, expenses, damages & other related costs.
FEES Late Payment Fee – We may impose a Late Payment Fee of $25.00 USD if we do not receive your Payment by the Payment Due Date shown on your Invoice or Statement. Returned Check Fee – We will impose a Returned Check Fee of $25.00 USD if any check or other instrument sent to us, or any electronic payment authorization you provide us in payment on your Account is not honored upon first presentment. Collection Fee – In the event a collection agency is contracted on an overdue amount, there will be a one time minimum charge of $175.00 or 30% of the balance, whichever is greater.
DISCLAIMER OF WARRANTIES Any warranties on the products sold herein are made by the manufacturer. The Seller, CND CORP., DBA Italian auto parts, hereby expressly disclaims all warranties, either express or implied, including any implied warranty of merchantability or fitness for a particular purpose, and Italian auto parts neither assumes nor authorizes any other person to assume for it any liability in connection with the sale items on our sales receipt or invoice. It is the responsibility of the user or assembler to verify the correctness of size and application of the parts before installation.
RETURN POLICY Italian auto parts HAS A NO RETURN POLICY ON ELECTRICAL, CUSTOM or SPECIAL ORDERED ITEMS, MANUALS, BOOKS AND PARTS SOLD AS USED OR REBUILT. Other returns must be authorized, within 30 days of purchase date and accompanied by a copy of sales receipt or invoice. The purchase date is the date printed on the sales receipt or invoice enclosed with your order. Returned parts must be in their original packaging and in unused condition. No returns can be made after 30 days of purchase date. Authorized returns are subject to a 20% restocking charge. There will be a 40% restock charge on all custom made or special order items. Charges for Shipping, Handling & Insurance are not refundable. Authorized returns under $100.00 will receive credit on the original credit card used to make the purchase. Returns over $100.00 will receive a credit memo for merchandise which can be used for up to one full year from the date credit is issued. Return shipments must to be prepaid. All authorized returns must first be inspected for use or damage before a full or partial credit can be issued. In addition, no credit will be provided on returns or core returns unless a copy of the original sales receipt or invoice is enclosed with the return.
INTERNATIONAL RETURNS Orders shipped outside the United States that are returned un-accepted, for whatever reason, are subject to a 10% handling fee + 20% re-stocking charge on normal items, and 40% on custom made or special order items. Charges for Shipping, Handling & Insurance are not refundable. All other International returns must meet the requirements of our RETURN POLICY outlined above.
CORE RETURN POLICY Cores must be the same part, re-build able and returned within 30 days to receive full core credit.
*Credit will be reduced by 30% on returns after 30 days, and 50% after 45 days from the original sale date.
*Full credit will be given for cores that are fully assembled and rebuildable only.
*Reduced credit of 50% for disassembled units or with missing or damaged parts.
*No credit will be issued for damaged cores that are not rebuildable
Also see or core deposit, service charge and return policy listed on-line. Go to: Core Policy Link
CUSTOM ITEMS Custom Items consist of, but are not limited to embroidered or painted items, covers, mats, tops, custom made carpet and trunk sets, seat covers, door panels, gasketing, headliner materials and other personalized items. In most cases these items are identified as custom or special order throughout our catalog or web site on-line catalog.
Updated January 2010